 |
|
|
|
|
 |
 |
 |
||
 |
Home Download Locked features Your account Latest news The Easy Bee forum Support FAQ Submit a Problem About Altercept Legal information |
Support - FAQ & common problemsFrequently Asked Questions thrive on your questions! If you can't find the relevant question/answer, please contact us at feedback@TheEasyBee.com or submit a problem using our online form.
Using The Easy Bee - general
What is The Easy Bee? The Easy Bee is a software for Windows 2000, Windows XP and higher that saves web users from repetitive and tedious web navigation tasks. It allows you to record Internet navigation sequences that can include form filling and button clicking and to attach a replay schedule to each sequence. In The Easy Bee, such sequences are called Honeybees. You could call them intelligent agents, bots or Internet macros. Once created, your honeybees will periodically and diligently fly to their target web page: you will always have your web pages on hand and up-to-date. The gathered web content can be striped of irrelevant content such as banner and menus. Honeybees can indeed cut an extract out of the target web page. It can be a table, an image, or any other document element. Finally, the gathered content can be compiled on one or several pages in order to group together related data. This sofware doesn't require any technical expertise. It has been designed to be used by everybody, even by those who ignore what "HTML" means. My Honeybees are stated as "flying as soon as possible", but actually never fly. Why?
Patching and upgradingAfter upgrading, The Easy Bee doesn't work. The following error message pops up: "Unable to launch the upgrader" This occured for version earlier than v. 1.1.1 when the package was installed to a custom folder (not "c:\Program Files\Altercept\TheEasyBee Free"). To fix this problem, uninstall The Easy Bee and reinstall the latest version. If you need to save your honeybees please follow the four steps of the next question.
The upgrade process fails with this message: "Error 1334: The file ... cannot be installed because the file cannot be found in the cabinet file ..." One of our installation packages prior to version 1.0.24 contains an error that prevent proper installation of subsequent patches. If you want to upgrade to the latest version without loosing your bees, use the following workaround:
The upgrade process fails with this message: "Error applying patch to file..." This is a bug from Microsoft Windows Installer 1.1. To resolve this problem, upgrade to the latest version of Windows Installer available from Microsoft download site: Internet connections
What options in the Hive settings should I choose for Internet connection? The main aspect to consider is the billing scheme of your Internet access. Permanent connections (typically DSL, ADSL and cable connections): chose "Auto" for the opening mode, and "Smart" or "Never" for the closing mode. Connections with per-minute charges (typically dialup access): chose "Detect" for the opening mode, and "Never" for the closing mode. This is the default mode that makes the Honeybees flight controlled by you. Security and privacy
You say that I can use The Easy Bee to regularly check my bank account. What about my passwords? Are they encrypted? During the development of The Easy Bee, great care was taken when dealing with password security. When you make a new bee using the Bee Wizard, any text entered in a password field is strongly encrypted. The method used to encrypt the password is a strong standard encryption scheme provided by the operating system. More precisely, the algorithm is the same as the one that encrypts secured Internet connections. You are the only one to be able to decrypt the encrypted password. Even another user of the same computer cannot decrypt it, because related cryptographic keys are linked to their only creator and user. Passwords are locally stored on your password. There are not store on any kind of remote server/computer/device. Because The Easy Bee relies on Internet Explorer, passwords -among other data- are processed the same way with The Easy Bee than with Internet Explorer. The Easy Bee installs a process that runs in the background. Is The Easy Bee a spyware? No. Please read our privacy policy. The background process is the "Hive", the scheduler process that triggers web navigation even when the graphical interface ("The Easy Bee") is closed, thus allowing you to read up-to-date content as soon as you open The Easy Bee. A small bee icon in the bottom right corner of your screen indicates the state of this process. This process only connects to the web sites involved in automated navigation, in exact conformity with what you previously recorded. The only Internet connection between The Easy Bee and Altercept is related to the automatic upgrade system. When The Easy Bee is launched, it asks www.TheEasyBee.com whether a patch is available. Starting from version 1.1, this request is only performed once a day. If an upgrade is available, you are prompted to install the update. If no patch is available, the main application is launched. The only data sent in this process is the version of The Easy Bee and the current date. If you want to learn more about spyware, you can check out www.spywareinfo.com or www.spychecker.com for example.
Known limitationsActiveX and Java Applets The Easy Bee doesn't handle embedded objects such as ActiveX and Java Applets. Any user interaction with these objects, including Flash objects, will neither be recorded nor replayed.
Miscellaneous incidents"Malicious script" message from Norton AV when uninstalling This is a false (or zealous) warning from recent releases of Norton Anti Virus (NAV). You can safely authorize this script to run. The script simply remove folders and files created by The Easy Bee. NAV has no way to "know" whether the script is malicious or not, that's why it needs your help.
|
 |
|